![]() Making users choose between two different tools for related use cases isn’t something that’s easy to explain and Soltero admitted as much. If anything, the existence of Duo in parallel with Meet created a bit of confusion among consumers, especially as Google opened up Meet to everybody during the pandemic. In a way, it’s almost surprising that it took Google this long, especially given that at its core, both Duo and Meet use the same open WebRTC standard. And those of you who are using Duo on a Nest Hub Max or similar smart speaker (or even a TV) today will be able to continue doing so going forward, too. Likewise, Meet users will be able to continue to use the app for their scheduled meetings but they will now also gain the option to have ad hoc calls with their contacts without having to go through the process of setting up a call. ![]() If they don’t want to schedule meetings, they won’t have to (but both Citron and Soltero noted that more consumers than ever are now also scheduling personal meetings). Duo’s users should be able to continue to use the app - even if the name changes - just like before. Google’s colleagues at Microsoft saw the writing on the wall when they launched a personal version of Teams.Ĭitron stressed that the overall idea here is to not leave any users behind. But that’s clearly not what consumers wanted - especially in the case of Allo - and if anything, the pandemic helped collapse the difference between people’s work and private lives even faster than anybody could have anticipated. It’s no secret that, originally, Duo and Allo were meant to become the consumer-centric versions of the more business-focused Google Chat and Meet. This will happen over the next few weeks, though Soltero and Citron noted that Google will take a very measured approach here and monitor its metrics for potential issues and slow the process down to fix bugs, if necessary. Over the course of the last few years, Google actually brought a number of Duo features to Meet, and now the Duo app will soon get all of Meet’s features, including scheduled meetings. “The great thing about bringing the teams together is that we’ve brought some of the best of both products to each other, strengthened the foundation and … it’s now fairly straightforward because of the work we’ve done over the last few years to take that final step and actually bring them fully together,” Citron explained. That led the teams to look for ways to iterate more quickly. “We think it’s incredibly important and strategically critical for Google to be able to serve the full breadth of the video market, from consumer use all the way to organizational and commercial use with a common service platform and a product whose user experience is guided by the same sense of simplicity and intuitiveness,” he explained.ĭave Citron, the director of product management for these products, also noted that as the pandemic hit, both Duo and Meet suddenly saw their usage increase rapidly and found a new kind of product-market fit. Back in 2020, the company brought the Duo and Meet teams together with the goal of collapsing these two products into one. That data cannot be recovered.Javier Soltero, Google’s GM and VP, told me that this move has been in the making for quite a while. This action turns off all Calling in Meet accounts and users will lose all of the data associated with those accounts. Turning off Meet turns off Duo Calling, now named Calling in Meet, even if the additional services switch is on. Turning off Meet affects former Duo users To turn off access to Duo, go to Manage access to services that aren't controlled individually. Turning off access to Duo will also prevent people in your organization from using all other additional services (those without an individual on/off switch). However, users can still access Duo features with a personal account. To prevent users from accessing non-compliant features, you can turn off access to Duo for your organization. Duo is not yet compliant with Google core service requirements.
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